Recruitment Consultant
Job Title: Recruitment Consultant / Senior Recruitment Consultant
Department: Delivery – US Market
Band: Band 2 – Skilled Delivery
Location: Milton Keynes
Reports to: Head of Delivery (US)
About Foundation Personnel:
Foundation Personnel is a specialist recruitment partner operating across Heavy Civils, Piling & Geotechnical, Tunnelling and Lifting sectors globally. Based in Milton Keynes, we deliver high-quality, compliant and reliable recruitment solutions, supported by a team who operate with pace, clarity and commercial awareness.
Our culture is grounded in our TRUE values — Team Aware, Reliable, Up For It, Entrepreneurial — which guide how we work, collaborate and deliver on our commitments.
Job Purpose:
The purpose of the Recruitment Consultant / Senior Role is to build, grow and maintain strong client relationships while recruiting the best talent in your given niche. This role requires a balance of commercial focus, relationship building, and high-quality service delivery, ensuring clients and candidates receive a consistent, responsive and reliable recruitment experience.
The Recruitment Consultant / Senior owns day-to-day communication, understands project pipelines, hiring needs and ensures the smooth flow of information across teams.
At Band 2, the role requires increasing independence, strong judgement, and the ability to deliver results for both clients and candidates.
Key Responsibilities:
1. Client Relationship Management
- Develop and maintain long-term client relationships built on trust and service excellence
- Understand client needs, project pipelines and recruitment requirements
- Conduct regular check-ins, meetings and conference attendance
- Provide updates, gather feedback and ensure high levels of satisfaction
- Resolve issues promptly and escalate where appropriate
2. Service Delivery & Vacancy Management
- Manage incoming vacancies, ensuring quick turnaround and high-quality shortlists
- Provide accurate and timely information on candidate suitability
- Build, maintain and nurture a candidate pipeline
- Ensuring high standards of candidate vetting and questioning
- Monitor delivery performance across accounts and troubleshoot gaps
- Maintain clear communication between clients, candidates and internal teams
3. Commercial & Account Growth
- Identify and act on opportunities to grow spend across existing accounts
- Provide market insights and data to support clients’ planning and decision-making
- Support negotiation of Terms and Conditions
- Complete client onboarding documents
- Promote additional FP services and capabilities
4. Data Quality, Compliance & Reporting
- Ensure all account activity is accurately recorded in Bullhorn (CRM)
- Maintain up-to-date client information, job details and compliance requirements
- Provide weekly reports and updates for Sales, Delivery and Finance teams
5. Internal Collaboration
- Work closely with Delivery, Payroll, Compliance and US teams
- Share essential information promptly to support efficient resourcing
- Escalate recurring issues that impact service, compliance or margin
- Contribute to training, mentoring or supporting less experienced colleagues where required
6. Process Improvement & Client Experience
- Identify opportunities to improve delivery performance within accounts
- Suggest enhancements to communication, workflow and data quality
- Support implementation of new systems, processes or automation
- Act as the client’s voice internally to enhance service quality
Skills, Experience & Attributes
Essential
- Experience in recruitment, client services or account management
- Strong communication and relationship-building skills
- Highly organised with strong attention to detail
- Ability to manage a fast-paced workload independently
- Confident using CRM systems
- Problem-solving mindset with strong initiative
Desirable
- Knowledge of construction, civils or technical sectors
- Familiarity with US or UK compliance requirements
What We Offer:
- Competitive salary and excellent commission structure
- 30 Days work from home allowance
- Opportunities to go to the United States for industry conferences
- Comprehensive training and development programme
- Clear career pathways aligned to the TRUE framework
- Supportive, collaborative team environment
- Private healthcare (following successful probation)
- Modern office environment with team-based incentives
How to Apply:
Please apply through our careers page: https://foundationpersonnel.co.uk/jobs/
Foundation Personnel is an equal opportunities employer.
